What is a major drawback of using email as a communication medium?

The correct answer highlights a significant limitation of email as a communication medium, which is its inadequacy in conveying emotions effectively. Email lacks the non-verbal cues, such as tone of voice, facial expressions, and body language, that are crucial for interpreting feelings. This absence can lead to misunderstandings, as the emotional intent behind messages may not be clearly communicated or interpreted.

For example, a message intended to be humorous could be taken seriously or offensive due to the lack of contextual cues. This limitation is particularly important in sensitive communications where the emotional tone is vital to the message's understanding and reception. Recognizing this drawback is important for individuals communicating via email, as it underscores the need for clarity and careful phrasing to ensure the intended emotions are conveyed appropriately.