According to Dunn (2000), what misconception do managers often have regarding communication?

The misconception that managers often have regarding communication, as highlighted by Dunn (2000), is that all exchanges are meaningful. This idea suggests that managers may assume that every interaction or communication they have is significant and conveys important information or emotions. However, not all exchanges necessarily carry the same weight or relevance in the context of communication. Some might be casual or superficial, lacking the depth that truly meaningful communication would involve. Understanding that not every exchange holds value is crucial for managers, as it emphasizes the need for intentional and impactful communication strategies that focus on substance rather than merely the quantity of interactions. This perspective encourages managers to prioritize quality and clarity in their communication efforts, ensuring that messages are not only exchanged but also understood and meaningful to the receiving parties.